Privacy

Privacy Policy

Rushmoor Pure Organics respects your privacy and collects only the information reasonably needed to provide Rushmoor Online Shopping, respond to enquiries and process customer orders.

Information we may collect

We may collect your name, email address, phone number, delivery or collection details, order contents, selected location, payment reference, wholesale quotation requirements, enquiry messages and cookie choices. We may also keep limited technical records needed to protect the website and investigate misuse.

How we use your information

We use your information to receive and confirm orders, assess wholesale quotation requests, arrange delivery or collection, communicate with you, manage product availability, provide customer support, prevent fraud or misuse, meet legal and accounting obligations and improve our service.

Service providers

Rushmoor may use trusted service providers for hosting, communications, payments, delivery or business administration. We share only the information reasonably required for the relevant service and expect providers to handle it appropriately.

Cookies and optional analytics

Essential cookies support your basket, checkout and privacy choices. Optional preference or analytics cookies are used only according to the choice you make through the cookie controls. See the Cookie Policy for more information.

How long information is kept

Order and payment records may be kept for accounting, customer-service, dispute-resolution and legal purposes. Enquiries and technical records are retained only for as long as reasonably necessary for the purpose for which they were collected.

Protecting your information

Rushmoor applies reasonable technical and organisational safeguards to protect customer information. However, no website or electronic transmission can be guaranteed to be completely secure.

Your choices

You may reject optional cookies, ask us to correct inaccurate contact details, or enquire about personal information connected to a specific order or message. Some information may still need to be retained where required for legal, accounting or legitimate business purposes.

Contact us

Privacy questions can be submitted through the contact form or sent to the sales email shown on this website.